Privacy Policy

1. Who we are

MotorWorks Pro ("we", "our", or "us") provides a business management platform for mobile automotive service professionals. We are committed to protecting your privacy and ensuring your data is handled securely.

2. What data we collect

We collect and process the following types of information:

• Business Account Data: Your name, email address, phone number, and business details when you register for an account.
• Customer Data: Information about your customers (such as names, contact details, and service histories) that you enter into the platform.
• Vehicle Data: Vehicle registration numbers and associated technical details processed during service requests.
• Enquiry and Job Data: Details of quotes, service requests, bookings, and work history.
• Invoice and Payment Records: Financial transaction data (excluding raw credit card numbers, which are securely handled by our payment processors).
• Website Form Submissions: Data submitted by your end-customers through your public MotorWorks Pro webforms.
• Technical Data: IP addresses, browser types, and log data generated when interacting with our platform.

3. How we use your data

We use your data strictly to provide, maintain, and improve the MotorWorks Pro platform. This includes:

• Facilitating your business operations (invoicing, scheduling, quoting).
• Sending necessary transactional emails and notifications.
• Ensuring platform security and preventing fraudulent activity.
• Providing customer support.

4. Data Sharing and Processors

We do not sell your data. We may share data with trusted third-party service providers who assist us in operating our platform (such as hosting providers, email delivery services, and payment processors). These providers are bound by strict confidentiality agreements.

5. Security and Retention

We implement industry-standard security measures, including encryption in transit and at rest, to protect your data. We retain your data for as long as your account is active or as required by law.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal data. Business owners can manage their data directly within the platform.

7. Contact Us

If you have any questions regarding this privacy policy or your data, please contact us at: support@motorworkspro.com.